Frequently Asked Questions (FAQ)
We offer a full range of NDIS services, including personal care, transport, community participation, accommodation, and life skills development.
Any eligible NDIS participant can access our services. We assist people of all ages and abilities across Australia.
Simply contact us via phone or our enquiry form. Our team will guide you through the intake and planning process.
Yes. Madina Care is fully registered and approved by the NDIS Commission to deliver a wide range of disability services.
Absolutely. Our transport services ensure you can travel safely and comfortably to appointments, events, or community activities.
Yes, we offer personalised in-home assistance including daily tasks, personal care, and household management.
We follow NDIS Practice Standards and maintain strict quality, safety, and privacy protocols in all our services.
Yes. We prioritise your comfort and preferences, allowing you to choose or request specific support workers when possible.
Our head office is in Fitzroy, VIC, and we provide NDIS services across Victoria and other regions of Australia.
You can contact us directly or submit feedback through our website. All feedback is treated seriously and helps us improve our services.
